Bug found in chees

3 replies [Last post]
Vickynewell0192...
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Joined: 25/11/2009
I recently brought cream cheese from my usual store (name removed). I found a grub or a part of a worm embedded after I consumed some of the product. This caused me to vomit violently and I am unable to eat cream cheese at all. I contacted the shop (name removed) who said they would investigate it. They recently wrote offering me double the refund plus a good will voucher for £5 I am not in the least out to make money, but I feel as though they have not taken this seriously enough. I feel this gesture was inadequate. What do others think? Vicky
KathrynKlear
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Joined: 14/04/2009
not so creamy cheese
Think it would take more than a fiver to get my 'goodwill' Vicky. Trading Standards Office would take it a lot more seriously!
sallyannh
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Joined: 30/05/2008
Well, you're not out to make
Well, you're not out to make money and you're not out of pocket, so I think you should press the store to find out how the product came to be contaminated, and what steps the manufacturer is taking to make sure it doesn't happen again.
stacey2kids
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Joined: 08/05/2008
call back
i would call them up explain your not happy with what the offerd becuase it made u ill and also put off. that you would like to contact the company . thank god you never gave it to a child would put them of food all together.